PRIVACY
POLICY

Horace Home ("we," "our," or "us") is committed to protecting the privacy of our business clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our B2B services.

Personal Information

We may collect personal information that you voluntarily provide when you:

• • Submit inquiry forms or request quotes
• • Contact us via email or phone
• • Register for a business account or newsletter
• • Engage in business transactions with us

This information may include: name, company name, email address, phone number, business address, job title, and project requirements.

Automated Information

When you visit our website, we automatically collect certain information about your device, including IP address, browser type, operating system, referring URLs, pages viewed, and access times. This data is collected through cookies and similar tracking technologies.

We use the collected information for the following business purposes:

• • Responding to inquiries and providing customer service
• • Processing orders and managing business relationships
• • Sending promotional materials, product updates, and industry news (with consent)
• • Improving our website, products, and services
• • Analyzing website traffic and user behavior
• • Complying with legal obligations and preventing fraud

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website performance. Cookies are small data files stored on your device.

Types of Cookies We Use

You can control cookie preferences through your browser settings. However, disabling cookies may limit certain website features.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security Measures Include

• • SSL encryption for data transmission
• • Secure servers with restricted access
• • Regular security audits and updates
• • Employee training on data protection practices

While we strive to protect your personal information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but maintain industry-standard protection protocols.

We may share your information with trusted third-party service providers who assist us in operating our website and conducting business operations.

Third Parties Include

These third parties are contractually obligated to protect your information and use it only for the purposes we specify.

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

Depending on your location, you may have the following rights regarding your personal information:

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

Your information may be transferred to and maintained on servers located outside of your country of residence. By using our website and services, you consent to the transfer of information to China and other countries where we operate, which may have different data protection laws than your jurisdiction.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically.